Empower People
Diona solutions help Health and Human Services agencies serve people better while improving how their employees work and collaborate to achieve better social outcomes. New options for efficiency, insight, and collaboration are now at everyone’s fingertips.
Overview
Here’s the short version. Diona solutions are commercial off-the-shelf (COTS) social program engagement solutions that bring together devices such as smartphones and tablets with agency case management & eligibility systems.
Diona Solutions for Caseworkers
Provide “in the moment” access to information and data collection
Increase time spent with clients and reduce time spent on operational activities
Improve collaboration by providing communication capabilities for multi-disciplinary teams
Enable assessment of clients out of the office
Enhance and improve case data using mobile capabilities such as audio, video and location awareness
Support offline access to case information
Diona Visits
Caseworkers and social workers need the freedom to leave their desks and spend more time doing the work that matters most. Diona Visits can help.
Learn More about Diona Visits →
Diona Investigations
Investigators working in Child Welfare, Child Protective Services, Foster Care, Adult Protection, and Adult Services need ready access to the essential data, information, and note-taking capabilities when investigating allegations of abuse and neglect. Diona Investigations can help.
Learn More about Diona Investigations →
Diona Placement Finder
How can caseworkers proactively find and retain stable placements and diffuse conflict situations with respite options to ultimately support permanency, safety, and well-being? Diona Placement Finder can help.
Diona Solutions for Clients and Other Stakeholders
Provide self-service capabilities and anytime/anywhere access for clients
Reduce wait times and improve lobby management and call center queries
Improve communications and information access and sharing
Increase capacity for applications, cases, and clients requiring “high-touch”
Improve customer service and reduce overall cost of handling “low touch” cases
Diona Uploads
Benefit programs often require clients to provide supporting documentation such as birth certificates or utility bills. To avoid a paper-based, time-consuming, and error-prone process, clients and agencies need a solution that works the way people engage today—through smartphones and tablets. Diona Uploads can help.
Learn More about Diona Uploads →
Diona Self Service
When people can help themselves everyone wins. Agencies can improve service delivery and satisfy client needs—all while reducing costs—by literally putting service-enablement into clients’ hands. Diona Self Service can help.
Learn More about Diona Self Service →
Diona Child Support
Child Support clients need better self-service capabilities to apply, track, pay and receive the services and payments they require to ensure the well-being of their children. Diona Child Support can help.
Diona Reporter
Reporters need an easy and secure way to file reports of suspected abuse, exploitation and neglect with agencies. Diona Reporter can help.
Built on a Strong Technology Foundation and Secure by Design
Health and Human Services agencies need to ensure that Diona solutions meet their key technical requirements, and that agency data is safe and secure. Diona solutions are designed from the ground up using industry leading technologies and adhere to the highest security standards in the industry.
Learn More about How It Works →
