Arizona Department of Child Safety
“Mobile First” Innovations for 20-year-old SACWIS Improve Productivity, Efficiency of Caseworkers
The Arizona Department of Child Safety (DCS) took an innovative approach to digital transformation by deploying a “mobile first” strategy, allowing more than 1,400 caseworkers to adopt current mobile technology into their practice today and access real-time data and information in the field, despite the limitations of its SACWIS. By implementing Diona Visits and Diona Investigations, DCS achieved seven significant benefits:
Increased Field Access to SACWIS to 100%
Improved Caseworker Efficiency by 20%
Increased Time Spent with Children and Families
Enhanced Service Quality and Case Outcomes
Improved Data Quality
Saved $18.7 Million Annually in Departmental Costs (Projected)
Implemented Complete Solution in Only 8 Months
Case Study Video
Watch how DCS uses Diona Investigations and Diona Visits
Arizona Department of Child Safety (DCS) Receives ISM 2018 Award for Mobile Solution
Congratulations to Arizona DCS for receiving the APHSA ISM 2018 Award for Excellence in Human Services IT - Best Use of Technology for Operations. Using Diona solutions, DCS implemented mobile technology innovations into its case management system to extend its capabilities and reduce its reliance on paper files.
Arizona Department of Child Safety Empowers Caseworkers with Diona
Mobile First Strategy Brings Insight, Productivity and Efficiency to Workers in the Field
Austin, TX, May 22, 2018—Diona, a global provider of enterprise mobility software for government Health and Human Services agencies, today announced the results of its CIO 100 award-winning work with the Arizona Department of Child Safety (DCS) to integrate Diona Mobility into its case management system.
Arizona Department of Child Safety Receives CIO 100 Award
Mobile First Innovations Leverage Diona to Empower Caseworkers in the Field
May 2018, IDG's CIO has awarded The Arizona Department of Child Safety a CIO 100 Award for implementing mobile technology into its case management system using Diona solutions.
Arizona Department of Child Safety Going Mobile
May 2017, AZ DCS announced their mobile initiative and, after a competitive selection process, chose Diona to implement mobile applications for AZ Department of Child Safety Case Managers.
Read More about Arizona DCS going Mobile →