What are Diona solutions?
Here’s the short version. Diona social program engagement solutions bring together devices such as smartphones and tablets with Health and Human Services (HHS) agency case management & eligibility systems. Built from the ground up as engagement solutions, with configurable connectors for existing agency systems of record, we offer a different and better approach to making digital technology a game changer for your agency.
HHS systems of engagement
Delivering digital engagement experiences using mobile devices requires more than just building an app. A real solution embeds deep domain knowledge into the design, and connects and extends back-end HHS agency systems and processes.
A strong platform must be architected from the ground up to be secure, robust, scalable, and reliable today while also future proofed against new requirements and rapidly evolving technologies.
Yes, it can all seem overwhelming. Don’t worry. We have thought this through and want to help you.
A Transformative Technology
Diona solutions transform the experience of everyone involved in social program delivery. From clients to caseworkers and service providers, individuals gain access to information when and where they need it. Mobile device features offer new ways of completing activities, finding information, and providing help.
Just as the web transformed how individuals, businesses, and governments get things done, systems of engagement offer new possibilities for digital transformation and are changing the world at an ever faster rate.
With services delivered through systems of engagement, government agencies and service providers improve service quality and productivity, clients take a more active role with better outcomes, and taxpayers see resources directed more effectively. Everybody wins.
Why get Diona solutions?
For Excellent User Experiences
In a world where mobile devices are rapidly becoming the tool of choice for people, user experiences are more important than ever. When they work well, people help themselves and caseworkers are more productive. The stakes are high. Poor user experiences and interactions are expensive; every avoidable phone call or visit to an agency office amounts to a waste of precious resources that could be directed to places where truly constructive outcomes can be achieved.
Delivering an effective user experience takes deep domain knowledge and hard work. It’s not a place to cut corners. Diona ensures a better result by bringing decades of collective experience and understanding of the HHS domain. Our continual investment in designing and refining Diona solutions gives our customers the ability to offer solutions that people want to use.
For a Strong Platform
A strong platform protects and insulates you from changes and allows you to take advantage of emerging opportunities. Diona Platform is all about being open, secure, reliable, and scalable. We support industry standards and are agnostic in our support the diverse combinations of Mobile Enterprise Application Platforms, back-end case management systems, and mobile device operating systems. Android, iOS, and Windows are all second nature to us.
For Configurable Solutions
When it comes to delivering quickly and with less risk, configuring beats coding. Diona provides flexibility and control from the first day of a project through the complete lifecycle of the solution. Through configuration, changes in business requirements can be accommodated without a need to re-code the solution.
For Flexible Deployment Options
When it comes to deploying systems of engagement in a world moving towards Everything-as-a-service, flexible deployment options that can span private/public or hybrid cloud environments and adhere to the highest cyber security standards, are paramount. Diona solutions can be deployed on any public, private or hybrid cloud environments or on-premise.
Learn Even More
Now is the time to start planning your social program engagement strategy. Take an easy step today; contact us. We would be glad to talk with you.