Greater Manchester, Salford City Council
Mobile Solution Improves Worker Efficiency and School Readiness
Greater Manchester Combined Authority (GMCA) are working to improve below average school readiness in Salford. With outdated paper-based processes, staff turnover rates at an all-time high, and not enough families getting the help. GMCA commissioned Diona to provide a solution using Diona Visits to digitally transform their operations. By implementing a mobile solution, four key benefits were achieved:
Improved worker efficiency by 25%
Earlier detection of issues and earlier interventions and referrals
Digitisation of questionnaires and forms and removal of paper from the system and client sites
Digitisation of data, with results now available to analyse and influence process optimisation
“I feel more in control of my work load, less stressed and more responsive to the families’ needs. I was able to use the extra time available to me to resolve a referral issue for another child in the home; I was able to do this quickly giving instant reassurance to the family that the right referral was now in place.”
— Faye Ormes, Health Visitor, Walkden Clinic Salford Royal NHS Foundation Trust
To learn more about Diona Visits and how Diona is working with the Greater Manchester Combined Authority please click the link below to request a demo.
News Article
Mobile Solution Improves Worker Efficiency and School Readiness in Greater Manchester
Greater Manchester Combined Authority commissioned Diona and KPMG to provide a mobile solution using Diona Visits to digitally transform their operations. This digital government transformation project has improved worker efficiency by 25% and is helping with analysis and process optimisation to ensure more families get the support they need.
News Article
Salford City Council Win Digital Council of the Year 2018
Congratulations to Salford City Council for being awarded Digital Council of the Year 2018 by Digital Leaders. Paul Dennett, Mayor of Salford, attributed Salford Team's success to the "invaluable work to deliver our vision for a better, fairer Salford, leading pioneering digital inclusion work & improving customer service." Diona is proud to work with Salford City Council to help digitally transform their services.