We offer systems of engagement
that make a difference.
Cultivating Empowerment
Diona solutions are reshaping the caseworker and client experience, while improving operational efficiency and outcomes for health and human services and social services programs. To foster productive, quality service delivery, our caseworker mobile solutions offer on-the-go support for seamless access in the field. Our solutions are transforming the client experience with systems of engagement that streamline processes and nurture a sense of empowerment. Diona’s native mobile apps are intuitive, user-friendly, and inclusive to ensure that no one is left behind.
Caseworker Solutions
Diona caseworker solutions are purpose built to expand worker capacity and provide insights to better inform service delivery.
Caseworkers and social workers need the freedom to leave their desks and spend more time doing the work that matters most. Diona Visits can help.
Investigators working in Child and Adult Protective Services need ready access to the essential data, information, and note-taking capabilities when investigating allegations of abuse and neglect. Diona Investigations can help.
Caseworkers must proactively find and retain stable placements and diffuse conflict situations with respite options to ultimately support permanency, safety, and well-being. Diona Placement Finder can help.
Client and Other Stakeholder Solutions
With self-service capabilities and anytime/anywhere access, Diona solutions for clients and other stakeholders enhance the ease and speed of interactions between external stakeholders and government programs, reduce churn, minimize wait times, and decrease cost.
Reporters need a fast, easy and secure way to file reports of suspected abuse, exploitation and neglect with organizations. With our intuitive design, Diona Reporter can help.
Stakeholders, like biological parents, foster parents, and guardian ad litem, contributing to achieving permanency for children experiencing out-of-home placements need better ways to collaborate and communicate. Diona Connect can help.
Child Support participants need better self-service capabilities to apply, track, pay and receive the services and payments they require to ensure the well-being of their children. Diona Child Support can help.
When people can help themselves everyone wins. Organizations can improve service delivery and satisfy client needs—all while reducing costs—by literally putting service-enablement into clients’ hands. Diona Self Service can help.
Benefit programs often require clients to
provide supporting documentation such as birth certificates or utility bills. To avoid a paper-based, time-consuming, and error-prone process, clients and organizations need a solution that works the way people engage today. Diona Uploads can help.