Free and Hanseatic City of Hamburg, Germany

Implemented Diona Visits for the Authority for Labour, Health, Social Affairs, Families and Integration (BASFI) in Hamburg, Germany.  The solution helps BASFI with the administration and delivery of the SGB VIII Child and Youth Welfare aspects of the German social code.

Diona worked with BASFI and Dataport, the Information Technology Bureau for Hamburg, to implement the JUS-App solution based on Diona Visits for over 400 social workers across the city-state. JUS-App provides social workers with the ability to leverage mobile devices to conduct and complete assessments and forms, dictate notes, use audio and video capabilities, and work offline all while interacting with children, youth and families in the moment of need.  JUS-App seamlessly integrates with the BASFI back-end case management system.

JUS-App is helping to increase the efficiency and productivity of Hamburg’s social workers by providing technology solutions that remove daily administrative tasks while making social work more attractive by providing modern, easy-to-use solutions to help social workers do their job.

As a result of this innovative project, JUS-App was nominated for a prestigious award at the recent European Social Services Awards in Malaga, Spain.